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Privacy Policy

Black Box Entertainment & Hospitality (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website, services, events, and venues located in the state of Illinois.

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By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Payment Information: Credit/debit card information or billing details (if applicable).

  • Event-Related Information: RSVPs, ticket purchases, guest list entries, and event preferences.

  • Website Usage Information: IP address, browser type, pages visited, referring URLs, and device data via cookies or other tracking technologies.

  • Biometric Data (if applicable): Facial recognition, fingerprint, or other biometric identifiers, solely if used for security, access control, or customer service, and only with explicit consent in compliance with Illinois’ Biometric Information Privacy Act (BIPA)
     

2. How We Use Your Information

We use the collected information to:

  • Provide, manage, and improve our services and events.

  • Process transactions and send confirmations.

  • Communicate with you about updates, promotions, or service-related notices.

  • Enhance the security of our venues and website.

  • Comply with legal obligations and protect our legal rights.
     

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist in event management, marketing, website hosting, or payment processing.

  • Law Enforcement or Government Agencies: When required by law, subpoena, or for the protection of our legal rights.

  • Affiliated Businesses: If we merge or are acquired, your information may be transferred as part of that transaction.
     

4. Biometric Information Privacy (If Applicable)

If we collect biometric data, we comply with the Illinois Biometric Information Privacy Act (BIPA):

  • We obtain written consent before collecting or disclosing biometric data.

  • Biometric data is used solely for the purposes disclosed at the time of collection.

  • Data is stored securely and deleted within 3 years of the individual’s last interaction or as required by law.

  • We do not sell, lease, or trade biometric identifiers.
     

5. Your Rights and Choices

Illinois residents have rights regarding their personal data, including:

  • The right to access, correct, or delete your personal information.

  • The right to withdraw consent where processing is based on consent.

  • The right to opt-out of marketing communications at any time.

To exercise your rights, please contact us.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse.
 

7. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies, but some features may not function properly.
 

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
 

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly.
 

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

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